Transitional Home Environment

• T.H.E. Roll-Out
  After almost a year of work T.H.E. Solution has arrived.  During this secession you will be introduced to T.H.E., what is it and how to sell the Transitional Home Environment

Sales Training

• The Most Commonly Asked Questions and Answers
• Why should a potential customer buy a PMHI Package and why should they buy it from you?
  When a customer is considering our product they are ultimately thinking, W.I.I.F.M., (What’s in it For Me)? During the selling process that’s what we need to answer for the customer in order for them to make a buying decision and that's what will be discussed during this session.
• Answers to Hard Sales Questions
• Answers to Hard Sales Questions (Part 2)
• Successfully Selling Against Stick Framers
• Identifying a Sales Path
  Most customers make first contact with us through the internet. When customers view your website do you identify a clear path of what to do? Do you clearly identify in words that they understand how you can help them accomplish their goals. During this session we’ll talk about how to clearly identify a Sales Path and how this should affect our sales and marketing initiatives.

Internet Marketing

• Google Insights for Search
  During this session we cover how to use Google's Insights for Search and how is applies to our industry.

Pre-Engineered Home Plans (aka - Signature Series)

• The Features and Benefits of the Signature Series
  The Signature Series has been the Flagship of Pacific Modern Homes since it was introduced at the turn of the century. In this session we will discuss why PMHI developed the Signature Series and why it is the best product of its type available in the market today for the Customer as well as the Dealer.
• How to Modify a Signature Series Plan
  This session will explain the process and documentation that is required to modify a Signature Series Plan. It also addresses how to arrive at an anticipated package price after the package has been modified while waiting for the actual price from the finished set of plans.

Contracts (reviewing and processing)

• Reviewing And Signing Contracts
  This session covers the basic and advanced processes of reviewing and signing contracts. During this session you will learn how to fill out our contract documents, why we require the information we do and why we have written the Conditions of the Sale the way we have.
• Writing Custom Drafting Orders
• The Purpose and Process of Problem Notices
  This session explains why we use Problem Notices and how to respond to them
• How to Successfully Process Field Claims
  This session helps with the ins and outs of processing a field claim
• The Ingredients for Making a Great Delivery

Package Deliveries

• The Ingredients for Making a Great Delivery

Pacific Sales System (PSS-2)              

• Beginning PSS-2 & SPE-2 Training
  This session is designed to introduce new users to the PSS-2 program. And gives a basic orientation of the PSS(Pacific Sales System)as well as the SPE(Shell Package Estimator).
• Helpful Tips for Reading and Estimating Custom Plans
  N/A

• SPE

  • SPE-2 "101"
    This session covers setting up folders for SPE-2 files and exporting and importing SPE-2 files in PDF formats for e-mailing to customers
  • Advanced SPE-2 Training
    This is a extensive screen-by-screen session

• CCE

  • Advanced CCE-2 Training
    This is an extensive screen-by-screen session

Act

• Act Training
  During this session we will give basic instructions in the use of Act Software. We will also discuss "Best Practices" as it relates to Swiftpage integration and e-mail campaigns.

Finance

• Qualifying a New Customer
  This session covers the steps involved with Qualifying a New Customer. It includes suggested questions at first contact as well as how to do a brief financial qualification.

Material Suppliers

• Milgard 3D Max
  N/A

Public Relations

• Strategies Winning Public Relations